Terms

These terms cover the use of ventilationcontractors.co.uk and how our quotes work. Last updated 9 November 2026.

Who we are

Ventilation Contractors is a trading name of S&K Property Investments and Improvement Ltd, registered in England and Wales, company number 16932889, registered office Unit 1 Hembs Crescent, Great Barr, Birmingham B43 5DG.

Guide prices and quotes

• Prices on this website and from the guide price tool are guides, not offers or quotes. They show typical ranges for typical jobs.
• We quote in writing. A written quote sets out the work, the price, what is included and any deposit, and is valid for 30 days unless it says otherwise.
• A contract is formed when you accept our written quote.
• If we find something during the work that changes the job, we explain it and agree any change in price with you before doing it.
• Home prices include VAT at the current rate. Business prices exclude VAT.

If you are a consumer

• If you agree a contract with us at your home or at a distance, you can cancel within 14 days of the day the contract is made. We give you a cancellation form with your quote, and you can also tell us in writing or by email.
• If you ask us in writing to start within that period and then cancel, you pay a proportionate amount for the work done up to then. If we finish the work within the period at your request, and you agreed that you would then lose the right to cancel, you can no longer cancel.
• Any deposit is refunded in full if you cancel within the cancellation period before work starts.
• Equipment we supply and fit must be as described, fit for purpose and of satisfactory quality, and our work must be carried out with reasonable care and skill. These rights are not affected by these terms.

If you are a business

Our written quote and any terms attached to it apply. Our total liability to a business customer is limited to the price of the work, except where the law does not allow a limit.

Using this website

• We try to keep information accurate and up to date, but regulations and prices change. Guides are general information, not advice for your particular building.
• Images on this website are computer-generated illustrations, not photographs of our completed jobs.
• Do not copy large parts of this website without permission.
• Links to other websites are for convenience; we are not responsible for their content.

Complaints and law

If something goes wrong, contact us at info@ventilationcontractors.co.uk or on 0800 088 6341 and we will try to put it right. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you keep the mandatory consumer protections where you live and can bring claims in your local courts.