FAQ
Frequently asked questions
Straight answers to the questions we hear most.
Questions and answers
Do you work for homeowners and businesses?
Yes. We work for homeowners, landlords, letting agents, housing associations, offices, food businesses, schools, workshops and contractors.
Which areas do you cover?
We cover England, Wales, Scotland and Northern Ireland from our base in Great Barr, Birmingham. Northern Ireland, islands and remote areas are covered by arrangement, with any travel cost agreed in writing first.
Is the survey free?
Surveys for installation work are free on the UK mainland (mainland England, Wales and Scotland). Servicing, testing, repairs and condensation surveys without an install are visit-priced, and we tell you the price before booking.
Are your prices fixed?
Guide prices on this site are typical ranges. After a survey we give a written, fixed quote for the work described.
Do prices include VAT?
Home prices are shown including VAT at 20%. Business prices are shown excluding VAT.
Do you test the airflow?
Yes. Installation jobs end with airflow measured using a calibrated flow hood, and the results are written down for you.
Which is best for condensation: fans, PIV or MVHR?
Working fans in every wet room come first. PIV adds whole-home ventilation for most existing homes. MVHR suits airtight homes and renovations.
Can you fit MVHR in an existing house?
Yes, if there is a sensible route for ducts through the loft and cupboards. We check on survey and tell you if PIV would be better value.
Do you work with landlords and agents?
Yes. We arrange tenant access, work between tenancies and send photos and readings for the property file.
Do you clean kitchen extract to TR19?
Yes. We clean to TR19 Grease and provide a post-clean report with before-and-after photos and measurements.
Can you test LEV?
Yes. We arrange COSHH thorough examination and testing and provide the written report.
Do you work out of hours?
For businesses, yes: kitchen cleaning, AHU changeovers and installs can be scheduled outside trading hours.
How quickly can you come out?
It depends on the job and area; ask when you call and we will give you the earliest available date.
Who carries out the work?
Work is carried out by engineers working under S&K Property Investments and Improvement Ltd, which contracts with you and invoices the job.
How do I pay?
Payment terms are set out on your written quote. We do not take payment through this website.
What happens to my details?
Your details are used to respond to your enquiry and arrange your quote. See our privacy policy for who sees them and how long we keep them.
Get a guide price in two minutes
Answer a few questions for a price range, or send photos and we will come back to you with a written quote.