How it works

1. Tell us about the job

   Use the guide price tool, the contact form, live chat, WhatsApp or the phone. A postcode and a few photos help.

2. Survey

   We visit to measure, test existing fans and check routes. Installation surveys are free on the UK mainland.

3. Written fixed quote

   You get a written quote for the work described, with what is and is not included.

4. Installation

   We fit the system, make good and leave the site tidy.

5. Airflow test and handover

   We measure the airflow, record it and show you how to look after the system.

Surveys and visits

For new installations on the UK mainland we survey for free. We look at the rooms, the routes for ducts, where a unit can go and how air will get in and out, and then send a fixed written quote.

Servicing, testing, cleaning and repairs are charged visits. We tell you the cost before we book, and if a repair needs parts we price them before fitting them.

By the UK mainland we mean mainland England, Wales and Scotland. Northern Ireland, the Isle of Wight, the Scottish islands and other islands and remote areas are by arrangement: we quote travel separately and in writing before you commit.

What you get at the end

• The airflow readings for each fan, valve or grille
• Settings and controls explained, with the manuals
• For new homes and extensions, the commissioning information building control asks for
• For kitchen extract cleaning, a TR19 report with before and after photos
• For LEV, a thorough examination and test record

Paying

Your quote sets out what is included, when payment is due and any deposit. We never ask for full payment before work starts on a home.